Terms and Conditions

1.1. DediPN provides dedicated cloud VPN services, allowing users to deploy their own VPN server on a selected cloud provider with software such as OpenVPN or WireGuard.

1.2. The service is provided on a subscription basis with monthly payment plans.

1.3. The user is responsible for selecting the cloud provider and software configuration during setup.

2.1. Users must comply with all applicable laws and regulations when using the service.

2.2. The service must not be used for illegal activities, including but not limited to:

• Hacking, fraud, or unauthorized access to networks
• Spamming, phishing, or distributing malware
• Any activity violating the terms of the selected cloud provider

2.3. Users are responsible for securing their VPN servers, including applying security updates and maintaining firewall configurations.

3.1. All services are billed on a monthly basis through the WayForPay payment provider, supporting Visa, Mastercard, Apple Pay, and Google Pay.

3.2. Payment is due before service activation or renewal. Failure to pay may result in suspension or termination of the service.

3.3. No refunds will be issued for early cancellations or non-usage of the service, except as described in our Refund Policy below.

3.4. Prices are subject to change with prior notice to customers.

4.1. Refunds are available for unused portions of prepaid service periods under the following conditions:

• The service has been cancelled through the proper channels in your account dashboard
• The refund request is submitted within 7 days of cancellation
• Only the unused portion of the service period will be refunded
• The refund amount will be calculated on a pro-rata basis from the cancellation date

4.2. Example of pro-rata refund calculation:

4.3. Refund exclusions:

• No refunds for accounts terminated due to Terms of Service violations
• Setup fees or one-time charges are non-refundable
• Refunds will be processed using the original payment method

4.4. To request a refund, contact our support team at support@dedipn.com with your account details and cancellation confirmation.

5.1. While we strive to provide reliable services, DediPN does not guarantee 100% uptime due to factors beyond our control, such as cloud provider outages, network disruptions, or scheduled maintenance.

5.2. Support covers service deployment and general troubleshooting but does not extend to in-depth server management beyond the initial setup.

6.1. DediPN does not monitor, log, or inspect user traffic or activities on their VPN servers. Each server is dedicated solely to the subscriber.

6.2. Users are responsible for ensuring compliance with applicable privacy regulations and for securing the data transmitted through their VPN servers.

7.1. We reserve the right to suspend or terminate accounts that are found to be in violation of these Terms and Conditions.

7.2. Accounts engaged in prohibited activities will be terminated without a refund.

7.3. Users may cancel their subscription at any time through the account dashboard.

8.1. Users must not engage in any activity that violates local, national, or international laws.

8.2. The following activities are strictly prohibited:

• Illegal file sharing, copyright infringement, or distribution of pirated content
• Hacking, fraud, identity theft, or unauthorized access to third-party systems
• Harassment, abuse, threats, or any other malicious conduct
• Any use that could disrupt or negatively impact other users, networks, or third-party services

8.3. DediPN reserves the right to terminate services without refund for any violations of this section.

9.1. DediPN shall not be held liable for any damages resulting from the use of the service, including but not limited to data loss, security breaches, or service interruptions.

9.2. The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

10.1. We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised "last updated" date.

10.2. Continued use of the service after modifications have been published constitutes acceptance of the updated terms.